Your questions. Answered.

Frequently asked questions and their corresponding answers to help you easily find the information you need.


You see the best results when you take supplements consistently and using our subscription plan makes that easy. Each product has both fast-acting ingredients and ingredients that will make you feel better the longer you take them.

All of our ingredients including the capsule are 100% vegan.

Every one of our formulas is gluten-free.

Whilst all our products do not contain nuts, third-party facilities that manufacture our raw materials may process such ingredients. All equipment is cleaned following good manufacturing procedures to food-grade standards, however, there is always a very small possibility that traces of nuts may be present.

No, all our supplements are room-temperature stable, although we do recommend storing them out of direct sunlight, in a cool, dark place.

Our products have been carefully designed to be compatible with other menopause treatments, however, we do recommend that you talk to your health professional before starting any new supplements if you’re using prescribed medications.

All of our products are formulated with 100% natural ingredients, if you are unsure we would always recommend speaking with your health practitioner before taking any new supplements

No, the dosages provided in our formulations are for adults only.

We use Vcaps® in our supplements which are made from a cellulosic material derived from pine trees. In manufacturing, this material is combined with a gelling agent and water to form the capsules. Vcaps® are certified vegetarian, vegan, Kosher and Halal and are gluten, GMO, allergen and preservative-free.

We actively seek sustainable materials for our packaging, you can view all the details on our Sustainability page

We would never test any of our products on animals, all of our products are 100% cruelty-free.

We do strongly recommend taking the Foundation supplements - designed as an all-over brain and body tonic and the starting point to supporting your body on your menopause journey. If you choose not to use the Foundation product, this won't affect the results of the other supplements in any way.

The Menopause Co. products are only available to purchase through our online store.


No, although we highly recommend you do. You see the best results when you take supplements consistently and using our subscription plan makes that easy. All of our formulas have both fast-working ingredients and ingredients that will make you feel better the longer you take them. For this reason, and for long-term benefits, we recommend taking our supplements for a minimum of 3-6 months.

Yes, you can! Quickly and easily make changes at any time via your account dashboard

You can skip a month or change the frequency of your subscription via your account dashboard

Absolutely, our products are designed for you to mix and match and target your symptoms, if your symptoms have changed, simply swap for a different product that’s needed via your account dashboard

Yes, you can easily add products via your account dashboard simply click the ‘Add Product button and select the product you’d like to add.

You can cancel a subscription at any time by logging in to your account dashboard. For any assistance needed contact our customer support team on

A 15% discount is given when purchasing on our subscription plan.

Any updates to personal information or payment methods can be made via your account dashboard

At this stage, only credit cards and PayPal can be used to pay when subscribing to a product.


The Menopause Co. will replace any products that arrive damaged. Email our contact support team for assistance at

Mostly, parcels are delivered within the outlined time frames. Occasionally you may need to wait just a little longer and keep an eye on your tracking details. If you believe that your parcel is significantly delayed, missing or returned to sender, contact us via our dedicated customer service email address

Please be very sure of your purchase, foods and perishable goods cannot be returned. As all The Menopause Co. supplements are perishable goods, we cannot offer a refund or exchange for any purchases made. For full details please refer to our Returns and Refunds Policy.

Your order will be dispatched from our warehouse in Robina, QLD.

This will depend on your location and the shipping service you choose. Please refer to our Shipping / How to track orders page for more details